However, the people who live at the complex said they never have had to do without it. The Project Care COVID-19 Relief Fund is available to customers experiencing financial hardship dueto the coronavirus pandemic. Additionally, a portion of the funds is available as reimbursements to local governmental agencies that spent funds on preventative measures relating to COVID-19. Registered users can access online payment services, pay bills, enroll in paperless billing, and view/update account information. We work closely with Electric Engineering, advising them of needed system extensions or upgrades, assisting with the planning and design of those systems. We are announcing the availability of the COVID-19 Payment Program. The new facility will be the companys hub for manufacturing, producing and distributing its more than 22flavors of juices and teas to 32states and 42countries. To protect the health and safety of FPUA customers and staff, protective measures will be in place, including social distancing. Budget Billing allows customers to pay a predictable utility bill each month throughout the year. She fears property managers might retaliate, possibly even evict her and she cant afford that. Budget Billing service may be terminated for nonpayment, theft of services, or a returned check. If you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. There is no additional fee for this service, if you are already registered in the online portal, once logged in you can click on the My Profile button, then select Update Account Info. The childrens activities include a Giant Slide and a bounce house. To distribute high quality drinking water, provide reliable sewer service, and offer sustainable waste disposal options while delivering exceptional customer service. Customers can register at FPUA customer service or by filling out the online Budget Billing form available at: http://www.fpua.com/account-and-billing. FPUA serves approximately 28,000 customers and provides roughly 45,000 MWh of power per month. 3900) is open from 9:00 am to 5:00 pm. If you dont have a tissue, cough or sneezeinto your upper sleeve or elbow, not your hands. 3900 Monday through Friday, 9 am to 5 pm. Come enjoy our special events and great bands. COVID-19 Residential Payment Program offers residential customers the to finance their balance upto 12 months to pay at zero percent (0%) interest. 3900, Monday through Friday, 9:00 am-5:00 pm. Share & Bookmark, Press Enter to show all options, press Tab go to next option, Daupler Incident Response Management System, 2300 Virginia Avenue Fort Pierce, FL 34982. If you are not already registered, simply complete the registration process, save a payment method and select pay by text. FPUA may evaluate Budget Billing accounts on a monthly or yearly basis to ensure that calculations are correct. Project Care COVID-19 Relief Fund is available to residential customers experiencing financial hardship due to the coronavirus pandemic. That company directed us to Franklin and Johnson of Homestead Florida, which did not return our calls. 3900. Additionally, the FPUA Board approved reducing the Power Cost Adjustment by $2.00 until further notice. Sign up for automatic bill payment; Utility Billing Customer Service. View the most current list of FPUA Board members and their terms. For additional information please call FPUA Customer Service at 772-466-1600, ext. 65-1557; and 20 of Ch. Come enjoy the extraordinary Downtown Fort Pierce Farmers Market where there are over 70 friendly vendors that offer a wonderful and diverse selection of delicious foods, exotic plants, savory spices, and much much more! Pay your utility bill online through the Fort Pierce Utilities Authority payment center. 3900 or email cs@fpua.com to set up a payment plan. Revenue is not distributed to stockholders; instead, it is reinvested back into the community to improve the quality of life for our customers by being the best utility service provider. While it is impossible for anyone to predict the spread of the coronavirus and fully understand its impact, FPUA will continue to focus on prevention and safety. FPUA is partnering with Mustard Seed Ministries and ALPI (The Agricultural and Labor Program, Inc.) to manage and administer funds based on specific eligibility criteria. . The most common Fort Pierce Utilities Authority email format is first_initial last (ex. Eligibility requirements for FPUA Residential Customers to participate in the Budget Billing program are: There is no charge to the Customer for this service. Utility Service Policy; FAQs; Customer Service Forms. Customers can make payments at the 24-hour Kiosk located on the west side of the building. The amount of the bill will be deducted from your bank account approximately 20 days after the billing date. At the July 21, 2020, meeting, the Fort Pierce Utilities Authority (FPUA) Board voted to extend the suspension of disconnects for non-payment until September 5th, 2020. Parking Garage is open and free for your parking convenience! 3900. You can be assured we will respond in an expeditious manner to restore the power. Admission is always FREE at Friday Fest and there is always plenty of food, music, and activities for all ages! If it is determined that the work order will be processes and also requires entry into your home or business, FPUA personnel WILL be wearing Personal Protective Equipment. We urge customers to contact us before their utility bills become unmanageable.. Make sure you bring your appetite when you come to Friday Fest. Discover the many options available to you when it6 comes to receiving and paying your utility bill. FPUA, is one of 34 public power communities throughout Florida. With FPUAs AutoPay, you save time, save stamps, and never forget to pay your monthly utility bill. Additional community resources are available as well. Extended drive-thru hours are 7:30 am to 5:00 pm, Monday through Friday, Please have your account number and payment ready before you reach the window, Best time to utilize the drive-thru is in the afternoon when traffic/wait time is at a minimum, Service is for customers in licensed and tagged motor vehicles ONLY. As the Coronavirus pandemic continues to evolve, Fort Pierce Utilities Authority (FPUA) is closely following our Pandemic Response Plan, as well as requirements set forth by National, State, and local government agencies. Customers making utility payments can do so at the Kiosk or the payment Drop Box located on the west side of the building at 206 South 6th Street. If you dont have soap and water, use a hand sanitizer that contains at least 60% alcohol. The Call Center can be reached at 772-466-1600, ext. Automatic Bill Payment. The administrative building located at 206 S. 6thStreet will continue to offer extended drive-thru hours of 7:30 am-5:00 pm, Monday through Friday, and lobby hours of 9:00 am-5:00 pm, Monday through Friday. Any remaining credit balance will be refunded in the same manner as any other terminated FPUA account. 59-1290; 2 of Ch. 3900. Public power utilities, like Fort Pierce Utilities Authority, are especially mindful of the fact that reliability is as important as maintaining low rates. Fort Pierce Utilities Authority (FPUA) will re-open the Customer Service Lobby on Wednesday, May 20, 2020 at 9:00 am. Please remember these helpful tips to expedite service and decrease waiting time in the drive-thru: We encourage our customers to view the other payment options available at www.fpua.com. There is always great music, great food, and a great time waiting for you. High touch surfaces include counters, tabletops, doorknobs, bathroom fixtures, toilets, phones, keyboards, tables, and bedside tables. Fort Pierce Utilities Authority payment center, Lawnwood Regional Medical Center Heart Institute, FAU Harbor Branch Oceanographic Institution, Florida State University Regional Medical School, University of Florida, Indian River Research and. Social distancing lines will provide easy travel lanes to a customer service representative or Kiosk. We urge customers with a past-due balance to call and set up payment arrangements to avoid assessment of late fees and disconnection of services. Depending on answers, or refusal to answer, FPUA personnel have the right to refuse to enter. Special Payment Arrangement allows residential customers to pay their outstanding balance over a period of up to 12 months, interest-free. jdoe@fpua.com) being used 100.0% of the time. Please enable JavaScript in your browser for a better user experience. More:St. Lucie 'confident' it will reach mega-yacht deal with Derecktor at Port of Fort Pierce. 3900. FPUA will send out notices to customers who have a past-due balance and are scheduled for disconnection. 772.466.1600. Department of Health guidelines which include the following: FPUA will continue to communicate with you regularly through this website. There is a 24-Hour Drop Box located on the west side of the building at 206 S 6th Street. This includes the following items: We strongly encourage our customers to stay current with their utility bills to the extent possible and we will continue to work diligently to develop programs to assist you as we transition through this crisis. FPUA accepts most major credit card payments through Online Services to pay your bill online. Resources Available to Assist Fort Pierce Utilities Authority Customers with Utility Payments. Typically, the drive-thru window is very busy early in the morning, so a visit late morning or early afternoon should lessen wait time. Thank you for your patience as we continue to streamline the process. We strive for service excellence and providing continuous power, unfortunately there are times where we are unable to do this due to storms, human error, animals, etc. - Manage notification subscriptions, save form progress and more. They dont want to wait 10 months for the infrastructure to be built., More:Natalie's Orchid Island Juice Company adding 50 jobs, expanding west in Fort Pierce. One company that would immediately benefit from the project is Orchid Island Juice, the manufacturer of Natalies Orange Juice, which recently opened a 55,000-square-foot warehouse at 1650 DiGiorgio Road, for a production facility and hired 50 employees. The city commission shall have power to provide for lighting the streets, parks and public buildings of the city; and to . Water at a Fort Pierce apartment complex was shut off Thursday without notice, and people who live there are frustrated. A cashier will be available for customers that require cash back. In 1972, the City created and made a part of the government a utilities authority to be known and designated as Fort Pierce Utilities Authority (FPUA) which is responsible for the development, production, purchase and distribution of all electricity, gas, water, sanitary sewer collection and disposal, and such other utility services as may be designated by resolution by the City Commission. Manage My Account View your current utility bill, previous bills and pay your utility bill all in one convenient location. Please call customer service at 772-466-1600, ext. A summary of all methods of payment are described below. . *, COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. Since 2007, we were awarded and have maintained the Diamond Category. Like so many others at the Pine Creek Village complex, she wants to know why she went a day without running water. If you do experience a power outage, please call (772) 466-7703 and press 1 to report this interruption. This is how it works: These payments can be automatically withdrawn from the Customers bank account using AutoPay (automatic funds transfer), if arranged with Customer Service. Extra personnel will be available to answer incoming calls. Payments accepted 8:00 am to 4:30 pm Monday Friday. e-bill is an easy, secure way to receive and view your bill anytime from your electronic device. Stay home when you are sick, and keep your children home when they are sick. Thank you in advance for your patience as we work diligently to protect the safety and well-being of all customers and staff. FPUA operates separate and apart from the City of Fort Pierce. FPUA personnel may be wearing Personal Protective Equipment. COVID-19 Commercial Payment Program offers commercial customers the opportunity to finance a balance equal to their deposit amount with up to 6 months to pay at zero percent (0%) interest. The 69-acre Treasure Coast Energy Center site is located in the Midway Industrial Park, southwest of Fort Pierce, along Glades Cut-Off Road. Responsible for engineering, designing, permitting, inspection, and construction management of major repairs, system upgrades, and construction of new facilities for the Electric Transmission/Distribution and Gas Systems. We strongly urge you to follow all CDC and SLC. The FPUA electric system is monitored 24 hours a day by Electric Operations employees from the Energy Service Center located at 1701 S. 37th Street. Customers must enter doors on the east side of the building and exit doors on west side of the building. State-of-the-art technology helps us identify problems before they occur, and allows us to re-route power to minimize customer outages. Customers must adhere to their established payment schedule. 2600 South Kings Highway, Fort Pierce, FL 34951 is 33.98 ac of land listed for sale at $8,500,000. Fort Pierce Utilities Authority (FPUA) has established the Project Care COVID-19 Relief Fund with a sponsorship in the amount of $100,000 to assist customers most affected by the COVID-19 Crisis pay their utility bill. If the Customer elects to discontinue Budget Billing, or is terminated from the program for nonpayment, theft of service, or a returned check, any unpaid balance for utility services will be applied to the Customers account. Eligibility criteria includes: Fort Pierce Utilities Authority (FPUA) is closely monitoring the spread and potential threat posed by Coronavirus, COVID-19. Fees No Fee Enrollment None IN PERSON Post Date Payments accepted 8 a.m. to 4:30 p.m. Monday - Friday. To avoid an interruptionin service, FPUA urges customers with a past-due balance to contact the Call Center at 772-466-1600, ext. 67-1391. Online Services gives you access and its free! The Customer Service call center (772-466-1600, ext. Headquarters 206 S 6th St, Fort Pierce, Florida, 34950, United States (772) 466-1600 Fort Pierce Utilities Authority Profile and History Fort Pierce Utilities Authority (FPUA) is a local municipal or public power utility. WFLX wanted to know why the accounts were past due. FPUA is proud to serve you, and we will face this challenge together. FORT PIERCEFort Pierce officials received a $1.9 million grant from the state to pay for extending water and sewer lines along DiGiorgio Road that would help in the expansion of Natalies Juice company, which city officials say would be a catalyst for economic development to the area. This convenient option eliminates the necessity of coming to one of our locations to make payments. Mustard Seed can be reached at 772-465-6021. Example: $2,400 past due balance with a $1200 deposit requirement. Select pay by text and save a payment method. To sign up, click the link below To Register Now.Click Here - To Register Now. The Customer Service call center (772-466-1600, ext. Eligible households could receive $250 which can go towards utility payments. Also, the outdoor Kiosk is located on the west side of the same building as the drive-thru. FPUA works with our customers to provide extensions and ensure continued service where possible. The service area is established by the Florida Public Service Commission. Please visitwww.fpua.comfor information on: FPUA will continue to communicate regularly through our website (www.fpua.com),Facebook (www.facebook.com/teamFPUA), and news releases. Customer must complete the Budget Billing Authorization Form. To stay informed on the latest updates and for helpful conservation tips, visit our Facebook page at (www.facebook.com/teamFPUA) and our website at (www.fpua.com). Please contact them through their website at www.FPUA.com. A maximum of 6 customers will be permitted inside the lobby at one time. Although there have been no confirmed cases along the Treasure Coast, the most important thing for FPUA to do is plan and prepare. If you have been impacted by illness or job loss related to the pandemic, please call 211 to inquire if there are organizations in our area that may have funds available to assist eligible residents. Anyone who anticipates difficulty paying their utility bill due to this pandemic should reach out to us to work out payment options. That amount is billed to the Customers account for the following 12-month period. Fort Pierce Utilities Authority (FPUA) remains committed to helping our customers and our community by providing reliable essential services during the COVID-19 Pandemic. The drive-thru window will continue to be open during normal business hours (8 am to 5 pm). Pay via AutoPay. All payments made through the Kiosk are credited to your account within minutes. . Jazz Society Fort Pierce Craft Music and Jazz On the River. 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