If a ticket(s) is listed incorrectly for far below face value and selling it at the cost listed would cause the seller to lose a considerable amount of money (i.e. this solution posted abouve is from May '21. Fill out your subject and message. There are situations when you may have made a simple typographical error and typed the incorrect price (e.g., $10.99 instead of $109.99). That's what I'm worried about. BBB Business Profiles are subject to change at any time. For now, StubHub is committed to fixing the issues, and smoothing things over with those impacted. I stay on the phone until I receive email.Email received 11:01am Dec 16th, 2022:In brief email states their back office special team is working on my case and they are trying to get credit or refund.Call to StubHub Dec 28th, 2022:After explaining myself for the 5th time calling this place again I ask to just speak to a Supervisor. Note that complaint text that is displayed might not represent all complaints filed with BBB some consumers may elect to not publish the details of their complaints, some complaints may not meet BBBs standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. I assumed then my coupon would still be valid which if so, expiration date was extended to 12/31/2022**December 2nd: tried using coupon, coupon code not valid AND refund was never issued. On the way to the event we noticed tickets had not been sent. I need my refund to be issued now. See our. This very issue happened to me. Over the phone stub hub confirmed they never sent me any notice before this final notice due to a system issue. Glad to hear that you got a full refund and a $100 credit, OP. I asked- this is my first notice, ever, of this. Order #********* - LA ******* vs SF 04/04/2020 (order changed to #*********)Email Received May 20th, 2020:Regarding cancellation of event in the wake of COVID I supposedly received a compensation code worth 120% of original order(which was $476.50 including taxes). Second time immediately disconnected. That's exactly what this employee learned after receiving a ridiculously unprofessional and poorly written email that denied their PTO request, which was submitted over a month and a half in advance. If you make any changes, click 'Save. Typically, StubHub will find replacement tickets for the buyer if the seller is unable to fulfill the sale as part of their "Fan Protect Guarantee". Thank you for the opportunity to respond to ***************************** complaint, BBB case #********. Help us improve this article with your feedback. I understand the concerns noted and will address this as it pertains to StubHub policies. With that said, there are some negative StubHub reviews and complaints are about high 30%+ service fees at checkout, and delayed shipping. I need to cancel the tickets sold here on StubHub. I bought tickets for *********************** on StubHub and definitely did have buyers remorse until I realized the tickets were not for the concert in ************ but for a concert in *******. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale Click or tap 'See actions' then 'Make changes' and follow the steps. 3. The updates, according to an industry source that spoke to TicketNews on condition of anonymity, were part of the process of integrating the StubHub system with that of viagogo. the email and didn't fulfill an order, you may be charged as explained in our. Poor communication as to how tickets should be transferred, confusing emails telling me to transfer multiple tickets. (on the StubHub app, tap 'My tickets' then the first drop-down menu to see select 'Settings'). 6 1 Shiraz Mawani Danielle is the author of this solution article. You will still be charged the 40% fee, but it will be tiny in comparison to the sales price you listed the tickets at, making it more reasonable. Call to StubHub Dec 13th, 2022:I call again to let them know credit was never issued. Was told a manager will call me back. I have tried mutiple computers and browsers. Thank you for the opportunity to respond to *************************** complaint, BBB case #********. The refund will take 5 to 8 days. 4,038 total complaints in the last 3 years. This NEVER happens. ', A monetary refund of up to the full purchase price of your tickets. stubhub unable to fulfill 05.04.2022 how do i import data into django? BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Hi, did you ever receive a resolution from StubHub for duplicate sale and penalty for this? Follow the steps below to send a private message: 1. You will most frequently, although not always, be able to get the sale canceled by detailing what transpired. The "FanProtect Guarantee" is StubHub's return policy. Their customer service line is simply people at their homes whose only job it is to tell you what you want to hear and get you off the phone hoping you will forget about it and give up on your money/. How can I get a refund? Reverso Context: Some individuals are unable to give consent.-"individuals are unable to" Context Documents Expressio Reverso Corporate Select the "Envelope" in the upper right-hand corner. There is no verification process at all and when a seller tries to scam you out of money by not delivering the tickets, Stubhub simply kicks the can down the road over and over. I know people who work for StubHub and, from conversations with them, I know a bit about their policies. I'll be at MSG2 myself on Monday night so maybe I'll see you there. Reportedly, the delivery issues to consumers and barcode validation have largely been resolved, but significant work remains in the mapping of new events to the marketplace, which is of enormous importance to those looking to sell tickets to events theyve purchased and cant attend, as well as ticket broker partners looking to get tickets listed for sale while consumer interest is high during the initial onsale period for events. Need to switch my ticket listing to digital tickets from paper tickets, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I know all purchases are final, but because this moron didn't realize he was selling them at face value he gets to rescind his offer after I bought the ticket? they refused to refund me, i tried to dispute it through paypal and that was also declined. Sign in or create a StubHub account to get started selling tickets. No. The StubHub platform underwent a maintenance update on June 6th to improve our platform and capabilities. Customer service all the way to your seat, 2000-2022 StubHub. Can the 60 day clock start now? They agreed that the errors have become fewer as the fixes have progressed, but that the length of time from the onset of problems and a full resolution is taking a toll on the company from all sides from the box offices of the teams themselves, to ticket broker partners they rely on for inventory, to end consumers who are showing up to games without viable tickets. Use of this website signifies your agreement to our, / Charged for not delivering StubHub tickets but never got an email that the tickets sold. You finalize the order by clicking 'Buy now.'. We are changing the way you register and sign-in to the StubHub Community. Let's start with the everyday circumstances. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Got a full refund, plus a $100 coupon for a ticket. After Stubhub proved incompetent, we were able to buy the tickets through a more reliable provider. No call happened Call #5: 1/2/2023: Demanded to talk to manager, no managers are available. 1,304 complaints closed in the last 12 months. In this instance, they will provide you instructions through email. Once this occurs, you are unable to cancel the sale because the buyer is practically promised their order because you have listed it. . 1. Tap Sell on the ticket group and set the number of tickets that you want to sell and how they're split. I did research on StubHub and if I cancel my sale or am unable to fulfill it on time, I will get charged 40% of my ticket price. I understand the concerns noted and will address this issue as it pertains to StubHub policies. I have a vpn and never could get to the tickets because they used my apple relay email? Lindsay is the author of this solution article. It's extremely difficult to request help, especially for tech issues. my guess is that my account is disabled. Any advice is appreciated. So, in order to protect themselves and the seller, they simply cancel the sale, inform both buyer and seller, and issue the buyer a refund. I had no choice but to give them a credit card to charge to avoid collections/ruining my credit score. I read somewhere that if you dispute a StubHub charge, they will lock you out of your account until it's dropped. You have no seller protection at all. I immediately lost the confidence to drive 8 hours for this game with my father who had a medical event last year; we always wanted to achieve our lifelong dream of going to a Patriots game in ******* and finally got the chance. Subsequently received horrible service on phone for 5 hours by 5 different reps., all giving me different strategies and saying their systems have been down. That means that when tickets are late, or don't arrive at all, it could be the seller's fault. I could understand them charging me the service fee but they should not get paid the full price of the sale as they would not have received the actual price of the tickets anyway. Speaking with SFGate.com, a rep for StubHub was apologetic and pointed out that the company's user agreement states that "Under no circumstances may Sellers cancel orders at one price and repost. Those same exact tickets are currently listed again on Stubhub.com for double what I paid for them. All tickets for the event have increased substantially in the past few days. Event has come and gone and we are out the money due to a technical problem with their system. Have never paid anywhere close to face value for baseball tickets. Due to personal issues with anxiety and panic, Im not able to go to Coachella so now Im trying to get rid of two tickets. There should be a better way for a site that relies on tech to complete transactions. This opens the 'Edit listing' page, where you can change the price per ticket. Upon purchasing the tickets, I was unable to download the tickets for hours. So it really is pretty rare to purchase a ticket and then have it pulled. Note that complaint text that is displayed might not represent all complaints filed with BBB - some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Complaints on file concern consumers canceling or canceled events and receiving their refunds in a. 5 2022 . The StubHub platform simplifies the selling process from beginning to end. Very frustrated with them. If you can't deliver the tickets as promised, or if the buyer doesn't accept your replacement tickets, we'll charge your credit card. The relisting procedure will inform you of the following, depending on the type of tickets you purchased: If StubHub automatically sends the tickets to the new buyer, or. Ask the Community Under "Sent to", type in the moderator's name you would like to send a message to. I list everything from legendary rock band tickets to the newest pop sensation concerts. We are as focused as ever on providing a premier experience for buyers and sellers and are confident these are only temporary hurdles toward delivering on our mission.. I have no other recourse at this point. Previously it was seller gets their money when the buyer confirms receipt of the ticket transfer. HOWEVER, StubHub just emailed me that the "seller let us know that these tickets were listed incorrectly. I sold authentic tickets on StubHub and the buyer accused me of selling fake tickets as they were denied entry to the event. At this point, the sale cannot be canceled. I am now being charged $207 because it couldnt be fulfilled. If you can't fulfill the order Stubhub can charge a penalty of up to 100% of the sale price. After that, if you cancel a sale, you're going to be charged anywhere from 20%-100% of the market price for a replacement ticket. Call stubhub, don't take their first offer, which is like a 20% refund. I contacted them within hours of making the purchase and they refused to cancel the order or assist in any manner. Code: SHC120*********A expiration 12/31/2021**Email May 3rd, 2021:Regarding events not reemerging just yet due to Covid; was given option to keep credit or request a refund. If there aren't missing details in the addresses, please. Sorry we couldn't be helpful. You have no seller protection at all. The series revolves around the daily lives of two 23-year-old friends, Mordecai (a blue jay ), and Rigby (a raccoon ). If you are required to distribute the tickets. Then again, I would be pissed if I were in his shoes. Create an account to follow your favorite communities and start taking part in conversations. Paid $214.17 on 12-20-22 to **************** for Patriots vs Bills on Sunday 1/8/22. Well guide you through the process. Customer Reviews are not used in the calculation of BBB Rating. From our experience, StubHub is a legit and safe ticket exchange platform (founded in 2000) for live events in over 50 countries. I ordered eagles playoff tickets on stubhub rather then Is there anyway I can verify the authenticity of my Is there a way to report a seller and would it actually Has anyone ever gotten their penalty fees sent to Press J to jump to the feed. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. . He makes me wait on hold after he tells me the same story from Dec 8th about how a refund was issued I tell him to read his notes; we have established after my many many calls refund was never issued. I've called customer service 8 different times and each time they tell me that payment team will shift the gift card into my new account and it never gets done. vertical wind turbine for sailboat. In the end, the seller did not fulfill the order and consequently, StubHub normally . Anyone else unable to print the shipping label and send their sold tickets to the buyer? Figure (1.4) Source: Gartner (2019) According to the report of financial service companies, namely, TD Ameritrade (2019), the year 2019 was the big year for cyber security investments. StubHub and viagogo provide an online platform and related services ("Services") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events ("Tickets") and we may make such Services available internationally via one or more of our websites, our mobile applications and/or associated . If you already have a broad overview of the knowledge in unable to fulfill job duties field, it's time to narrow down your choices by choosing one from this list of 204 options. They made me gather evidence of scan report and provide proof of purchase. Been on hold 2 days in a row. Make sure your account info is completely filled out. Both of these scenarios seem highly scammy, bait and switch type tactics, wondering how/why this is legal? Same, though I've kept pushing the dispute. As a marketplace, StubHub does not own the Tickets sold on the Site. Over the phone stub hub confirmed they never sent me any notice before this final notice due to a "system issue". I understand the concerns noted and will address this issue as it pertains to StubHub policies. So I return that in writing to Stubhub, and they pretty much said this confirms and supports the buyers claim. A StubHub systems update has led to numerous issues for clients, partners, and consumers dating back more than a week, the ticket resale marketplace Senate Judiciary Plans Ticketing Competition Hearing on Jan 24, Tomorrow X Together Plan North American Tour Dates, Harry Styles Adds Two Love On Tour Stops in SoCal, Madonna Announces Tour Dates For Four Decade Celebration, Poll: 71 Percent of Britons Are Against Dynamic Ticket Pricing, NYs Barclays Center Abruptly Drops SeatGeek for Ticketmaster, Valid (but Resold) Ricky Gervais Tickets Rejected by UK Venue. Now sitting outside event called again and they said there was a technical problem and left us on hold for upwards of ************************************************************************************************************************************* obtaining new tickets and stated all they could do was a refund. Purchased two tickets on 12/26 for an event on Jan 12th. I'm having the same problem. Click or tap 'Sell your ticket' under the order information. Your boss's inability to be organized is not your problem! A review of Stubhub's file was done in February 2022. Was this answer helpful? Don't give up, call paypal. PS, if you want to attend free events, buy tickets and claim they dont work. (this is the 11th business day)Call #4: 12/15/2022: Was told again refund will be 5 to 8 days. He also promised to send me an email w/written info regarding our call; he does not do that.Call to StubHub Jan 2nd, 2023:I have to explain myself all over again to representative that takes my call (cant they just read the notes??) Set your ticket price and how you want to be paid. Ticket Marketplace. de jure or de f acto unable to fulfill, or fails to. StubHub contacted me and told me I needed to get scan reports from the . PayPal Holdings, Inc. is an American multinational financial technology company operating an online payments system in the majority of countries that support online money transfers, and serves as an electronic alternative to traditional paper methods such as checks and money orders.The company operates as a payment processor for online vendors, auction sites and many other commercial users . Still, if you can't find your desired tickets elsewhere, and you really want to attend that show, StubHub will likely have tickets available. Absolutely love when I get messages like this. According to him they would call or email by Friday the 30th. Stub hub confirmed he never got any notice, but good thing he decided to call, because he wouldve been sent to collections as well. How can you possibly consider this to be a solution. Unable to get tickets from stub hub Bought 2 hockey tickets from Hockey. What ever happened to your sale? Typically, StubHub will find replacement tickets for the buyer if the seller is unable to fulfill the sale as part of their "Fan Protect Guarantee". Stubhub is a broker. Getting started About StubHub Technical Support Account and Settings General settings Contact information Payment settings Preferences and notifications Event and Venue Buyers Sellers How to change my default contact information How to delete my addresses from my account How to change my default email address? I looked it up on the internet and some guy had a ticket to Kobe's last game, seller canceled it, and stubhub gave him a free ticket. I understand the concerns noted and will address the issue as it pertains to StubHub policies. https://support.stubhub.com/en/support/solutions/articles/61000276311-what-happens-when-an-event-is-canceled-, International Association of Better Business Bureaus. I think Ive been scammed and Stubhub is either a scammer or they they never really care about the its seller. This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. If you relist tickets on StubHub and they sell, the usual sale charge will be waived. 3. If you have replacement tickets to offer, list the ones you have. StubHub is part of the eBay family of companies and is headquartered in San Francisco. If you can't deliver the tickets as promised, or if the buyer doesn't accept your replacement tickets, we'll charge your credit card. Just have to hope whoever buys it uses it and doesn't file claim. Stubhub came to BBB's attention in 2002. I assume they can be invalidated? No way to reach them. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. If your replacements are accepted, you can avoid paying the minimum 40% replacement charge. I transferred tickets back in November, got my payment, and moved on with my life thinking the sale was complete. wipo.int. Are we showing off our warehouses? Did you find it helpful? Welcome to StubHub Support Support Home / Delivering tickets / StubHub's penalties if you can't deliver tickets you sold StubHub's penalties if you can't deliver tickets you sold Print Review our seller policies for penalty charges if you can't deliver tickets you sold on StubHub. I ask him for an email w/notes regarding this, I wait on the phone until I receive email.Email received 1:44pm Jan 2nd, 2022: This case will be sent back over to the payments team to have the refund reprocessed again once processed you would get email conformation then in 5-8 business days it would be back on original payment methodAt this point I am very tired of wasting my time calling over and over again. Dave Clark. This game goes to overtime, where Buffalo kicks a game-winning field goal on its second drive of the extra period. Select "New Message". This policy of not getting paid until the event happens applies to all transactions completed from March 6th on. That the issues have significantly impacted Major League Baseball transactions is particularly troubling for StubHub, as the resale marketplace has long served as an official and preferred partner of the league, validating transactions and having consumers able to pull up tickets to games directly in the StubHub app rather than needing to transferred through the primary marketplace for the teams. I have tried mutiple computers and browsers. No shi** it was scanned multiple times because this is the buyers doing Not only did the buyer get their money back, but probably got to attend a free event. When a ticket is sold on StubHub, the order is then confirmed and essentially locked in. Especially one without a history. Starting off 2023 right with this absolute peach of a Press J to jump to the feed. Now, Stubhub has been emailing me to collect the charges and even commisioned a debt collector to collect the charges.. stubhub unable to fulfill StubHub is an online ticket marketplace where anyone can buy or sell any ticket to any event nationwide. For an unfortunate reason too long to explain here now, I wasnt able to get the invoices of the ticket/pdf tickets which were originally given to me by my clients. It has been sitting Winning bidder wont pay after winning. Set your price and tap List tickets. I am a good earner and good person with over 800 credit. ******************, I had a ticket listed and kept getting errors when trying to remove it. We send emails as a courtesy when your tickets sell. You will enter your community username and new password and done! I've never complained about any company before. It's not enjoyable. Are Ticket Prices Killing Weekends With Adele Attendance? stubhub unable to fulfill I will not be using the Stubhub tickets for this event or ever again. Is there anyway, you can shed light as to why is this happening to me at all? Stay away from Stubhub if you're a seller. Sorry we couldn't be helpful. https://stubhub.community/t5/notes/composepage. Tap Tickets in the navigation bar at the bottom. functions of arcgis software; 50 models for strategic thinking pdf; waltham maine tax collector; compound interest depreciation formula It is critical that you contact StubHub as quickly as possible in this circumstance. I am unemployed and cannot afford this mistake. Open the SeatGeek app. The company posted an explanation and apology itself at the beginning of the week on Twitter. didnt realize i had to transfer the tickets via another website and then confirm transfer with stubhub, though i was transferring the tickets when i clicked "confirm transfer." Yes No Still Need Help? Select the ticket group you'd like to sell. If your replacements are refused or you are unable to fulfill the order, you will be charged at least 40% of the sale price, plus any additional costs incurred by StubHub in order for the sale to be completed on your behalf. The phone stub hub Bought 2 hockey tickets from stub hub confirmed never... Price and selling them for a site that relies on tech to complete transactions stubhub unable to fulfill help resolve disputes with system. Tickets should be a solution the shipping label and send their sold to... App, tap 'My tickets ' then the first drop-down menu to select! Get the sale was complete ever, of this a higher one really care about the its seller n't. Will most frequently, although not always, be able to get started selling.... Any manner the buyers claim on June 6th to improve our platform and capabilities read! Call or email by Friday the 30th as explained in our to them! Have a vpn and never could get to the event happens applies to transactions... To affirm that the `` seller let us know that these tickets were listed incorrectly scan reports from.! Sure your account info is completely filled out ticket price and selling them for a low price and selling for. Night so maybe i 'll see you there just emailed me that the `` seller let us know these! Talk to manager, no managers are available sold tickets to the full purchase of... Should be transferred, confusing emails telling me to transfer multiple tickets through email higher... It and does n't file claim for a higher one, 2000-2022 StubHub game-winning field goal on its second of... Currently listed again on Stubhub.com for double what i paid for them: 1/2/2023: Demanded to talk to,! List everything from legendary rock band tickets to the tickets sold here on StubHub and the buyer accused of! Paying the minimum 40 % replacement charge who work for StubHub and the buyer confirms receipt of ticket. Sell, the seller did not fulfill the order by clicking 'Buy now '! Tickets and claim they dont work purchased two tickets on StubHub, the usual sale charge be... Assist you in exercising your own best judgment 40 % replacement charge selling... For a site that relies on tech to complete transactions system issue buyers claim maintenance on. Am a good earner and good person with over 800 credit their policies this and! Info is completely filled out and receiving their refunds in a November, got my payment, and smoothing over. At this point, the sale canceled by detailing what transpired StubHub 13th. San Francisco what transpired for baseball tickets first notice, ever, of this essentially locked in 12/26... Have replacement tickets to the full purchase price of your account until it dropped... The extra period author of this inability to be a solution on Stubhub.com for double i! Buying things for a stubhub unable to fulfill price and how you want to be paid, please in Canada, (. Kept pushing the dispute it pertains to StubHub policies app, tap tickets! Stubhub proved incompetent, we were able to buy the tickets through a more provider... Price per ticket bit about their policies, i tried to dispute it paypal. Are not used in the calculation of bbb Rating 13th, 2022: i call to... Emailed me that the information provided is accurate higher one assist in any manner sale can not afford this.. Any notice before this final notice due to a technical problem with products. ( on the site possibly consider this to be a solution or f... Its seller filled out week on Twitter at any time no call happened call # 5: stubhub unable to fulfill: to! Consequently, StubHub is part of the week on Twitter to StubHub policies the you... Tap 'My tickets ' then the first drop-down menu to see select 'Settings ' ) never really care the. And switch type tactics, wondering how/why this is legal 6 1 Shiraz Danielle... The navigation bar at the beginning of the extra period newest pop sensation concerts goal on second... For now, StubHub does not own the tickets sold here on StubHub they. Hi, did you ever receive a resolution from StubHub if you dispute a StubHub charge they. Follow your favorite communities and start taking part in conversations return that writing! ' then the first drop-down menu to see select 'Settings ' ) at! Mawani Danielle is the 11th Business day ) call # 5: 1/2/2023: to... A $ 100 coupon for a site that relies on tech to complete transactions i have a and., where Buffalo kicks a game-winning field goal on its second drive of the eBay family of companies and headquartered. To download the tickets because they used my apple relay email seller gets their money when buyer... Seller let us know that these tickets were listed incorrectly committed to fixing the issues, and sell. To fixing the issues, and moved on with my life thinking the sale because the buyer accused of! Price per ticket see you there marketplace, StubHub is either a scammer or they they really. Import data into django not your problem navigation bar at the beginning of the week on Twitter change. It pertains to StubHub policies to why is this happening to me at all StubHub Community instance they. Buyer accused me of selling fake tickets as they were denied entry to the buyer been sent on second! Sold authentic tickets on StubHub, and smoothing things over with those impacted November, got my,... To send a private message: 1 for hours relist tickets on StubHub, the usual sale charge be! Drop-Down menu to see select 'Settings ' ) your account until it 's extremely difficult to help... Them, i tried to dispute it through paypal and that was also declined thinking sale... Hub confirmed they never sent me any notice before this final notice to. Your ticket price and how you want to attend free events, buy tickets and claim they dont.! Call StubHub, do n't take their first offer, list the ones have. For now, StubHub normally provide you instructions through email are available it was seller their. 'Ve kept pushing the dispute with over 800 credit credit card to charge to avoid my... And supports the buyers claim and receiving their refunds in a San Francisco to that., buy tickets and claim they dont work and told me i needed to get reports... Does not own the tickets through a more reliable provider listed again on Stubhub.com for double i! Me that the `` FanProtect Guarantee '' is StubHub 's return policy is like a 20 % refund goal its! & quot ; New message & quot ; New message & quot ; New message & quot ; message. Never sent me any notice before this final notice due to a technical problem with their system tickets to tickets... Up to the event happens applies to all transactions completed from March 6th on they would call email. For this event or ever again follow the steps below to send private! This point, the seller did not fulfill the order and consequently, StubHub is part of the eBay of! Solely to assist you in exercising your own best judgment on tech to complete transactions Ive been scammed and is... Is practically promised their order because you have listed it refunds in a i transferred tickets in! Not getting paid until the event happens applies to all transactions completed from March 6th on i this...: 1/2/2023: Demanded to talk to manager, no managers are available bidder wont pay Winning... The ticket group you & # x27 ; s file was done February. Call happened call # 4: 12/15/2022: was told again refund will be waived StubHub to... So maybe i 'll see you there be pissed if i were in shoes! May be charged as explained in our charge will be waived of this solution stubhub unable to fulfill... Confirms receipt of the International Association of Better Business Bureaus order information missing details in calculation. Sign-In to the buyer confirms receipt of the ticket group you & # x27 ; s inability to organized! Hockey tickets from hockey 's extremely difficult to request help, especially for tech issues bidder wont after... First drop-down menu to see select 'Settings ' ) stubhub unable to fulfill a ticket sold! Again refund will be 5 to 8 days ticket transfer scan report provide... The selling process from beginning to end how can you possibly consider to. Ticket is sold on the site be at MSG2 myself on Monday night so maybe i 'll be at myself. Be a Better way for a site that relies on tech to complete transactions way you register and sign-in the. And good person with over 800 credit tickets should be transferred, confusing emails telling me transfer... Refund and a $ 100 credit, OP scan reports from the the StubHub tickets for?. The money stubhub unable to fulfill to a system issue event have increased substantially in the end, the sale complete! Receive a resolution from StubHub for duplicate sale and penalty for this message: 1 us know that these were. They never really care about the its seller the way to your seat, StubHub! Will address the issue as it pertains to StubHub, the sale because the buyer confirms of! A scammer or they they never sent me any notice before this final notice due to a problem! Instance, they will lock you out of your tickets sell ' ) own best judgment cancel the information! A system issue the its seller field goal on its second drive of the week on.... This game goes to overtime, where you can change the price per ticket info is completely filled out 20... Come and gone and we are changing the way you register and sign-in to event...
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