hbbd```b``"6H RD,? See it all online at My Account. Con Edison Use information from your smart meter to make wiser energy decisions that help the environment. Aclaras residential and commercial smart meter solutions bring accuracy and clarity into power usage across an electric utilitys distribution network. Suppliers are ramping up SMETS2 installs now because SMETS1 installations after March 15th 2019 don't count towards our smart meter quota (a target set for all suppliers by Ofgem). Arcadia, Wisconsin, Chief Executive Officer (CEO) Staten Island: 1140 Richmond Terrace The new units will be installed at no cost to customers, who will benefit from more accurate reporting of their energy consumption, and no more estimated bills when snowstorms prevent meter readers from making their rounds. North Carolina Electric Membership Corporation Working from 7 am 8 pm Monday through Saturday, a contractor for ConEd, Aclara Smart Grid Solutions, will dispatch trained employees to effect the installations. During that time, we won't be able to take automatic readings from your meter, and your In-Home Display won't work. By next June, Con Edison will complete the installation of 181,000 in the borough. Register with an email address to update your login credentials. There is evidence that residents never . Aclara uses cookies to enhance your experience, to display customized content in accordance with your browser settings, and to help us better understand how you use our website. We offer support by phone, email, and through Aclara Connect a collaborative community of customers and Aclara personnel sharing experiences and building relationships within a private social network. Under the Billing & Usage tab, youll find: Were making it more convenient to view your data by moving it from Customer CARE to My Account. Had a smart meter installed today. They are also designed to help enhance system reliability and performance. P.O. We are expecting SMETS1 meters to be upgraded remotely to the SMETS2 systems (with no engineer visit required) this year, meaning they should soon be smart with your new supplier. Dover, Deleware, Project Lead - Renewable Energy 1-800-642-2308. The installation will require about 15 minutes without power, so anyone with life-support equipment should alert ConEd so arrangements can be made. Reach a new level of highly accurate revenue metering, advanced real-time instrumentation and true power quality for your commercial and industrial customers. "', Which can lead to an unpleasant surprise: If Con Edisons estimates are based on historical data from old, worn-out meters that may have been inaccurate, when the actual bills are sent to consumers, they may end up being much higher than expected.. There are always kinks to work out with new technologies. We're installing tens of thousands of smart meters every month but appointments get snapped up pretty quickly. Box 138 Your engineer was prompt, polite, tidy and professional. "How is it better? Or youll be able to book an appointment in your online account if therere appointments available in your area (top tip: we usually release new slots every Monday). In case of an emergency, or to have your service turned on or off, call 1-800-914-9112. If you smell gas or suspect a gas leak, leave the area and call 911. ConEd claims that it has the authority to charge residents a $100 "No Access Fee" for each month those residents do not schedule an appointment. Smart meters dont need the internet to communicate. If you're in an area that's only covered by OES, your engineer will be managed by OES, but might still come from one of our partner installers: Energise, E.ON, SMS ltd, Providor or QHS. Theres nothing wrong with SMETS1 meters they're a great piece of tech. The converse is true for shutting off power, of course, but a ConEd spokesperson said that the current system of due process for past-due billswarnings, payment plans, etc.will stay in place. If you have an experience or insight to share or have learned something from a conference or seminar, your peers and colleagues on Energy Central want to hear about it. Let us know if youre having trouble with your service, such as an outage or flickering lights. Raleigh, North Carolina, Chief Executive Officer Evidence suggests that ConEd may not have authority to charge the $100 monthly fee, rendering the $100 charges illegal. These cookies do not store any personal information. Error: Please call us at 1-800-752-6633 to complete this request. Register now to view and download your data. Live Chat Email 1-800-752-6633 Emergencies and Service Issues Gas Emergency If you smell gas or suspect a gas leak, leave the area and call 911. Contact Con Edison Whether you call, write, or visit we will do our best to provide quick and courteous service. Phone:800.892.9008 |Email: AclaraSupport@hubbell.com|Web:Aclara Connect. Consolidated Edison of New York, Inc. Commerical locations will have no choice but to adopt the new program, but residential clients may choose to opt outfor a price. Touch device users, explore by touch or with swipe gestures. %%EOF Link leads to external site, Tips & Tools for Lowering Your Energy Bill, Savings for Multifamily Building Managers, Savings for Your Small or Medium Business. And finally, if you're based in the South, Cornwall or East Anglia, your engineer will be from OES or AES. If youre based in Scotland or the very North of England (Darlington, Durham, Sunderland or Northumberland) then your engineer will be from Smart Energy Services (SMS). In the near future, we'll be incorporating the capability of responding quicker when the meters let us know of a power outage.". Were here to serve our customers. Aclaras kV2c electric meters comply with ANSI C12.1, ANSI C12.18, ANSI C12.19, ANSI C12.10, ANSI C12.20, and ANSI C37.90.1 standards. This innovative portal offers customers a comprehensive knowledge base with an array of products and service documentation, access to the Aclara University Online Learning Center and online order tracking. hb``f``:( Error: Please call us at 1-800-752-6633 to complete this request. Also, the new system will allow customers moving in to a new apartment or house to have their power turned on immediately and remotely. To seek advice or report suspected misconduct regarding an ethics and compliance issue, please contact the Ethics Helpline. You can also report gas odors by calling 1-800-752-6633 Electric Emergency Theres no reason to suspect things will be different with smart meters. Outdoor, accessible meters will be replaced automatically, while those requiring access will be handled with the residents permission. Remote meter reading means no more waiting for a meter reader, and no more estimated bills. If youve already ticked step one off your list, congratulations! Additionally, SmartMeters will only collect raw energy use data, not specific breakdowns of what kind of appliances residents use! Smart meters come with a number of advantages, including privacy protection, the abilit. {?jm=/|vWz}TQeW/o??j-4Zzq\zGy~w-T|szo/^EO7?>~z{?v.x}fs%[WorR[m|yoCtC8R1+Cpzc]e:(U!xl^CJ*t4UQn4r#>;QTo!r?z&. Smart metersgive off the same kinds of radiofrequency waves as cell phones and Wi-Fi devices. Should a lawsuit be brought, there is no cost or fee involved in joining the case. We also use third-party cookies that help us analyze and understand how you use this website. ConEd new gas smart meter . Once your meters are fully connected, youll see your smart meter data in both your online account under Your meters, and your in-home display will come alive. Definitely not. The earlier model, SMETS1, is what the majority of installs were up until March 2019. You don't need to do anything if you get this email because your final meter reading from your old meter will have been taken already by our engineer. Smart meters give you secure access to information, programs, and tools for greater control over your energy use and budget. 2023 Aclara Technologies LLC. You also have the option to opt-out of these cookies. If its been longer than 14 days, get in touch. Of course, if youre vehemently opposed to the idea, dont delayonce smart meters are installed, itll cost you nearly $105 to get them removed! If its been longer than 14 days and you're not seeing your data. The Energy Central Power Industry Network is based on one core idea - power industry professionals helping each other and advancing the industry by sharing and learning from each other. Psst, weve made smart meter installs something to look forward to @OctopusEnergy had my smart metre installed today. Those making the rounds for the utility company will be folded into other jobs in the company, and able to continue with field-work positions until the right opportunity becomes available. If they arent there yet, it means were still busy connecting. Scientists are continuing to study the effects of long-term exposure to low levels of radiofrequency. Your access to Member Features is limited. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Phenomenal service from @OctopusEnergy. Additionally, I understand that Con Edison has the right to install an automated meter reading device or smart meter at its discretion if the company is unable to obtain access for four consecutive meter reading attempts. o[)rV PYy00[ Y@dY% You can also report gas odors by calling, If you see a downed power line, keep your distance and call 911, or call, Start, stop, or transfer your service quickly and easily online.Learn more, If you havent already, sign up for an online account to manage your service, pay your bill, and get insights that could save you money.Log in or register, Telecommunications for the Deaf (TTY) Benton Rural Electric Association 24 hours a day, seven days a week. Heres how the writer explains it: There is an occasional disconnect between the smart meters and the utilitys billing system. Con Edison is installing 376,000 smart technology natural gas detectors for customers across its New York City and Westchester County service areas. Queens: 89-67 162nd St. Jamaica at National Grid All rights reserved (About Us). For residents whose electric meters are located inside their home, ConEd's website states that they must make an appointment to allow ConEd to access their meter, and ConEd further claims to have the authority to bill residents who do not make a meter replacement appointment $100 every month until the appointment is scheduled. digital-utility In a time when data sharing and privacy is at the forefront of many discussions, ConEd has explicitly stated that energy use data will be sent only over their secure network and not sold to advertisers. Once your meters are fully connected, youll see your smart meter data in both your online account under your meters, and on your In-Home Display . When autocomplete results are available use up and down arrows to review and enter to select. It may take a few days for us to review your submission. If possible, please pass on my appreciation and if possible a bonus . If you havent already, please register for My Account to get access to in-depth interval data, personalized energy insights, and much more. Necessary cookies are absolutely essential for the website to function properly. Register your interest here and well email you as soon as there are slots available. We're here to serve our customers. The install will take about an hour per fuel (sometimes longer so best to leave a couple of hours spare). Smart meters will make it easier to integrate solar energy with the grid. endstream endobj startxref Those who opt out incur a $9.50 monthly charge associated. News never stops. For all other matters, please fill out this form and a Con Edison representative will contact you within three business days. Con Edison is warning about a scam in which someone claims a customer owes a deposit for a smart meter and needs to pay by bitcoin. Southeastern Electric Cooperative This website uses cookies to improve your experience while you navigate through the website. A versatile electric meter for energy-only advanced smart meter solutions, Aclaras line of smart residential meters comply with ANSI C12.1, ANSI C12.18, ANSI C12.19, ANSI C12.10, ANSI C12.20, and ANSI C37.90.1 standards. Necessary cookies are absolutely essential for the website to function properly. Alternatively, I may elect to relocate my meter(s) to an accessible area, at my expense. According to Con Edison, the meters emit less radiation than an individual can get from using a cell phone. Log in using your email address if you've already registered. The meters, according to Con Edison, are designed to improve the service a customer receives, providing online access to to usage information and more. 24 hours a day, seven days a week. 162Nd St. Jamaica at National Grid All rights reserved ( about us ) using your email address you. Complete this request levels of radiofrequency information from your meter, and no more waiting for a reader... An emergency, or visit we will do our best to leave a couple of hours spare ) instrumentation true. There yet, it means were still busy connecting, SmartMeters will only collect raw use... My appreciation and if possible a bonus National Grid All rights reserved ( about us.. Sometimes longer so best to leave a couple of hours spare ) on., SmartMeters will only collect raw energy use and budget fee involved in joining the case have the to! Cookies to improve your experience while you navigate through the website to function.. 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